Services
Enterprise technology services
Nine service areas covering the full lifecycle of Oracle, cloud, AI and automation work in mission-critical environments.
01 · Oracle E-Business Suite Services
Full-lifecycle EBS 12.1 & 12.2 support
Administration, upgrades, patching, cloning and 24×7 operational support across every layer of an EBS environment.
- Oracle EBS 12.1 and 12.2 administration
- Installation and configuration
- Application upgrades
- Database upgrades
- Online patching support
- ADOP patching
- Application and database cloning
- Concurrent-processing administration
- Workflow Mailer support
- Oracle Forms and WebLogic support
- SSL and certificate configuration
- Single sign-on integration
- Printer and output-management support
- EBS security administration
- Custom application support
- Production incident troubleshooting
- Environment refreshes
- Health checks and assessments
- Capacity planning
- Release and change support
- 24×7 operational support
02 · Oracle Database Services
Database work across every supported Oracle release
Architecture, tuning, backup, recovery, HA, migration and upgrade services. Version support is kept aligned to Oracle's current product lifecycle.
- Oracle Database administration
- Version support: 11g through 21c and later-version planning
- Multitenant CDB and PDB architecture
- Database installation and upgrades
- Cross-platform migrations
- RAC implementation and support
- Data Guard and Active Data Guard
- RMAN backup and recovery
- Oracle Enterprise Manager
- Performance tuning
- SQL tuning
- AWR, ASH and ADDM analysis
- Index and statistics management
- Materialized-view optimization
- Capacity and storage planning
- Partitioning strategies
- Database security
- Encryption and auditing
- Data masking
- High availability
- Disaster recovery
- Database health assessments
03 · Cloud and Infrastructure Services
Cloud transformation and modern infrastructure
From readiness assessment to migration to steady-state operation across OCI, Azure and AWS — with the Oracle-specific patterns done right.
- Oracle Cloud Infrastructure
- AWS and Azure integration
- Cloud-readiness assessments
- On-premises-to-cloud migration
- Hybrid-cloud architecture
- Cloud database migration
- Infrastructure as code
- High-availability architecture
- Disaster-recovery architecture
- Backup modernization
- Linux administration
- RHEL and Oracle Linux migration
- VMware and virtualization
- Containerization
- Kubernetes support
- Cloud cost optimization
- Infrastructure monitoring
- Security hardening
04 · Artificial Intelligence Services
Practical enterprise AI, delivered safely
We design AI solutions around privacy, security, governance and human oversight — starting with concrete use cases and measurable outcomes.
- Generative AI strategy
- Enterprise AI readiness assessments
- Private and secure AI assistants
- Retrieval-augmented generation (RAG)
- Enterprise knowledge assistants
- AI-powered document processing
- Natural-language database interfaces
- Intelligent reporting
- Predictive analytics
- Anomaly detection
- AI-assisted incident management
- Customer-service chatbots
- AI integration with ERP systems
- AI governance
- Model evaluation
- Responsible AI planning
- Proof-of-concept development
- Private LLM deployment and testing
05 · Automation Services
Turning repeat work into repeatable code
DBA task automation, environment orchestration, RPA and workflow automation — implemented with the tooling your team can maintain.
- Oracle DBA task automation
- EBS environment automation
- Database patch automation
- Application startup and shutdown automation
- Backup-validation automation
- Health-check automation
- Automated cloning
- Infrastructure provisioning
- Power Automate solutions
- Python automation
- Shell scripting
- Ansible automation
- Terraform implementation
- Robotic process automation
- Scheduled reporting
- Alerting and notification workflows
- API integration
- Business-process automation
- Self-service operational dashboards
06 · Managed Services
Ongoing responsibility for your critical systems
Named delivery teams, defined coverage, transparent reporting. Managed support is where we build the deepest, longest customer relationships.
- Remote database administration
- Oracle EBS managed support
- Application monitoring
- Infrastructure monitoring
- Proactive health checks
- Backup monitoring
- Performance management
- Incident and problem management
- Patch and vulnerability coordination
- Release support
- Capacity planning
- Monthly service reporting
- Knowledge-base maintenance
- Documentation
- Vendor coordination
- Service-transition support
07 · Performance and Observability
See it before it hurts
Diagnostics, tuning and observability across Oracle databases, EBS applications and the infrastructure they sit on.
- Database performance diagnostics
- SQL optimization
- AWR and ASH analysis
- Application performance monitoring
- Datadog implementation
- Oracle Enterprise Manager
- Infrastructure observability
- Centralized logging
- Custom monitoring dashboards
- Alert tuning
- Capacity forecasting
- Root-cause analysis
- Performance baselining
- Executive operational reporting
08 · Security and Compliance
Evidence-based security work
Reviews, hardening and validation aimed at leaving a defensible audit trail behind you.
- Oracle security assessments
- Database vulnerability reviews
- Privileged-access reviews
- Audit configuration
- Encryption (TDE)
- Data masking
- Patch-compliance reporting
- Identity and access integration
- SSL and certificate management
- Linux security hardening
- Backup and recovery validation
- Disaster-recovery testing
- Security documentation
- Compliance-support services
09 · Data, Analytics and Integration
Move, shape and surface data reliably
Integration, ETL, reporting and analytics services — anchored to Oracle sources but comfortable across the enterprise data landscape.
- Data integration
- ETL and data pipelines
- Oracle Integration Cloud
- REST and SOAP API integration
- Power BI dashboards
- Operational analytics
- Data-quality assessments
- Database consolidation
- Data migration
- Master-data support
- Real-time reporting
- Enterprise integration architecture
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